Privacy Policy

This Privacy Policy aims to clearly explain how we collect, use, store, and protect the personal information of all users who visit and shop on our website. We attach great importance to the personal privacy and information security of every customer, and always adhere to the principle of user priority, information confidentiality and standardized management. All user information collected during website browsing, order placement and service interaction will be strictly protected in accordance with standardized operation specifications, and will never be improperly used, disclosed or leaked. This policy applies to all user access behaviors and shopping behaviors on this website, covering all personal data involved in the whole process of user experience and service interaction.

1. Information We Collect

In order to provide users with accurate, efficient and perfect shopping services, we only collect necessary user information generated during legitimate browsing and transaction behaviors. All collected information is limited to the content required to complete order processing, logistics delivery and after-sales service guarantee, and we will not actively collect any irrelevant sensitive personal information of users.
The main user information we collect includes basic order and service information voluntarily submitted by users during registration and order placement. It covers account registration information used for website identity verification, contact information required for service communication, as well as receiving information including delivery address and recipient name required for commodity logistics distribution. In addition, we will retain normal order record information generated during user shopping, including product purchase records, order settlement information and service interaction records, which are only used for internal order management and service follow-up.
All user information is collected on a voluntary basis. Users can independently decide whether to fill in and submit relevant information according to their shopping needs. Only when users take the initiative to submit information will we complete the collection and filing of corresponding data, so as to ensure the normal progress of order transactions and service guarantee.

2. How We Use Your Information

All user information we collect is only used for internal service operation and user experience optimization, and all usage purposes are closely related to the shopping service provided by the website. We strictly limit the scope of information use to ensure that all data applications are legitimate, reasonable and necessary.
Firstly, user information is used for order processing and transaction completion. We will use the receiving information and order data submitted by users to complete product sorting, shipment arrangement, logistics docking and commodity delivery, ensuring that each order can be accurately delivered to users. The contact information provided by users will be used for real-time communication involving order progress, logistics status and after-sales service follow-up, so as to timely feed back shopping information and solve user service demands.
Secondly, user data is used for platform operation and experience optimization. We will conduct statistical analysis on normal shopping data and user preference information, summarize user demand characteristics and shopping habits, and further optimize our product selection, product display, page setting and service process. Through data sorting and analysis, we can better grasp user preferences, continuously enrich high-quality beauty product collections, and adjust service details to match user shopping expectations, so as to provide more in line with user needs of beauty shopping services.
In addition, user valid information will be used for after-sales service guarantee and user rights protection. We will retain complete order records to provide effective basis for users’ return, refund, order consultation and problem handling, ensure that every after-sales demand can be efficiently responded and properly solved, and fully protect users’ legitimate shopping rights and interests.

3. Information Storage and Protection

We have established a complete and standardized user information management system, and formulated strict information storage and security protection specifications to ensure that all user personal data is safely stored and effectively protected. We adopt standardized data storage technology and security management measures to build a safe data storage environment and prevent unauthorized access, modification, disclosure and loss of user information.
All user information data is stored in a secure internal system, and we have set up strict access authority management. Only designated professional operation and service personnel can access user information within the scope of job responsibilities, and all information access and operation behaviors will be fully recorded and supervised. All staff have passed professional information security training and confidentiality management, and strictly abide by the information confidentiality management system to ensure that user information will not be arbitrarily viewed, transmitted or disclosed.
We will retain user information only within the necessary service cycle. After the completion of order transactions and after-sales services, combined with platform operation specifications and user rights protection needs, we will retain user order data and service records properly. For the information that no longer needs to be retained, we will carry out standardized and safe cleaning and destruction processing to avoid redundant storage of user information and reduce information security risks.

4. Information Sharing and Disclosure

We always adhere to the principle of user information confidentiality, and will never sell, rent or transfer user personal information to any third-party institutions or individuals for commercial purposes without the active consent of users. We strictly control the sharing and disclosure of user information, and all information transmission behaviors are based on legitimate service needs and standardized operation procedures.
In the process of providing cross-border logistics and after-sales services for users, we only provide the necessary receiving information to the cooperative logistics service providers, which is limited to the completion of commodity delivery and logistics tracking services. All cooperative institutions have signed strict confidentiality agreements with us, and they are only allowed to use user information for single logistics service, and are prohibited from using, disseminating or disclosing user information for any other purposes.
We will not take the initiative to disclose user personal information to the outside world under any non-service circumstances, and all user private information is strictly kept confidential by the platform. Any information sharing behavior is based on the basic needs of user shopping services, and will not damage the legitimate privacy rights and interests of users.

5. User Rights to Personal Information

Users have independent and complete rights to their personal information submitted on our website. Users can independently check, confirm and sort out their personal information and order records generated on the platform at any time, and can put forward modification and update demands for incorrect or outdated information to ensure the authenticity and effectiveness of personal data.
For the personal information retained by the platform, users have the right to apply for inquiry and deletion in accordance with their own needs. If users no longer need to retain relevant account data and service records, they can contact us through the official Contact Us page to put forward information processing applications. We will verify the user identity in a timely manner and complete the corresponding information processing operations in accordance with standardized procedures on the premise of ensuring the normal completion of order follow-up services and platform safety specifications.
We fully respect users’ independent control right over personal privacy information, and will actively cooperate with users to complete all legal and reasonable information processing demands, so that users can always master the initiative of personal information security.

6. Policy Update and Optimization

We reserve the right to appropriately adjust and optimize this Privacy Policy according to the actual operation situation of the platform and service upgrade needs. With the continuous upgrading of website functions and service systems, we will timely update the content of the privacy policy to ensure that the policy content is consistent with the actual information management and service mode of the platform.
After the policy is updated, we will display the latest policy content on the website page in a timely manner. Users’ continuous browsing, registration and shopping behaviors on the website will be regarded as recognition and acceptance of the latest privacy policy terms. We recommend that users regularly check the latest policy content to understand our real-time information management rules and service specifications.

7. Contact Information

If you have any questions, doubts or related demands about this Privacy Policy and our user information management rules, you can contact our professional customer service team through the Contact Us page on our official website at any time. We will respond to your consultation and feedback in the most timely and professional manner, and properly solve all your questions related to personal privacy and information security.

 

Trending Now