Terms of Purchase

These Terms of Purchase govern all product purchase transactions conducted on our website, establishing standardized, transparent, and customer-friendly rules for order placement, product delivery, payment settlement, return and refund services, and overall transaction rights and obligations. All customers who browse, place orders, and complete purchases on the website shall be deemed to have fully read, understood, and accepted the complete terms stipulated below. We adhere to fair and standardized service principles for all shopping transactions, committed to providing a secure, stable, and high-quality cross-border shopping experience for every global user.

1. Order Confirmation & Processing Rules

Once customers complete online payment and submit valid order information, the transaction will be officially confirmed by our system. All order information including product selection, receiving details and settlement amount shall be subject to the successfully submitted order records. After order confirmation, our team will immediately launch internal review, product inspection, sorting and packaging procedures to ensure every order is processed in an orderly and efficient manner.
All valid orders will be processed and shipped within a standard processing window after payment verification. We maintain an efficient internal order scheduling system to avoid order backlogs and ensure stable shipment efficiency for all global orders. Customers can verify their order status and processing progress through our official customer service channel.

2. Delivery & Shipping Terms

We provide free worldwide shipping for all products listed on our website. No shipping fees will be charged for any valid order, with no minimum order amount requirements or hidden shipping thresholds. All logistics and delivery costs are fully covered by our platform, allowing global customers to enjoy zero-cost shipping services for all beauty product purchases.
All confirmed orders will be shipped within our standard processing period. After shipment, products will be delivered to the designated receiving address within a stable delivery cycle. The overall delivery duration is predictable under normal logistics and customs clearance conditions, ensuring customers can receive their ordered products within a reasonable and consistent time frame.
We cooperate with mature and stable global logistics channels to ensure the stability and safety of cross-border transportation. Minor delays may occasionally occur due to objective factors including customs inspection procedures, regional logistics adjustments and uncontrollable external conditions. We will actively track abnormal logistics statuses and provide timely follow-up support for affected orders.

3. Customs & Additional Cost Instructions

To deliver a fully transparent and worry-free shopping experience, we take full responsibility for all tariffs, customs clearance fees and any additional charges incurred during international transportation and customs clearance processes. Customers will not be required to pay any extra fees beyond the product price displayed on the website. All cross-border related additional costs are fully borne by our platform, eliminating hidden expenses for every purchase.
All displayed product prices are final settlement prices. There are no hidden charges, service fees or supplementary fees throughout the entire order processing, transportation and delivery process.

4. Payment & Currency Settlement

All transactions on our website adopt unified USD settlement. Product pricing, order calculation and fund settlement are all based on United States dollars, conforming to mainstream international cross-border e-commerce settlement standards. This unified settlement mode avoids exchange rate deviations and settlement confusion caused by multi-currency transactions, ensuring all order amounts are standard, transparent and consistent.
The final payment amount of each order is strictly subject to the amount displayed on the official order page at the time of purchase. No additional handling fees or exchange rate deductions will be generated during the payment process.

5. Return Policy Terms

We support a customer-centric long-term return policy for all products on the website. Customers who are unsatisfied with purchased products or do not meet personal usage expectations can submit return applications within the official valid return period after receiving the goods. This flexible return rule fully considers the experiential characteristics of beauty and skincare products, providing sufficient time for customers to test and evaluate products.
All return applications must be submitted through the official Contact Us page on the website. Returned products need to keep complete original packaging, intact accessories and unused condition to pass official inspection. We will verify each return application strictly in accordance with unified standards to ensure standardized and fair after-sales processing.

6. Refund Processing Rules

After returned products are received, inspected and verified to meet return requirements, we will complete the official refund process within a standard refund cycle. All refunds will be returned via the original payment channel used for order settlement. The refund amount is consistent with the actual payment amount of the original order, with no unreasonable deductions or hidden fees.
The entire refund process is transparent, standardized and traceable. We strictly follow unified processing standards to ensure that eligible refund requests are completed efficiently and legally, fully protecting customers’ legitimate shopping rights and interests.

7. Transaction Specification & Service Explanation

All purchase behaviors on the website must comply with official platform rules and transaction specifications. Any abnormal order behavior that violates platform operation rules will be subject to verification and standardized processing. We reserve the right to judge and handle abnormal orders to ensure the fairness and stability of overall platform transactions.
We reserve the right to appropriately adjust and optimize these Terms of Purchase according to platform service upgrades and operational adjustments. The updated terms will be displayed on the website in a timely manner, and subsequent orders will be implemented in accordance with the latest published content.
For any inquiries regarding order processing, delivery rules, payment settlement, return and refund procedures, customers can contact our professional customer service team through the official Contact Us page to obtain accurate and professional guidance.

 

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