These Terms of Use set forth the official rules, guidelines, and binding standards for all visitors and registered users who access and browse our official website, utilize website functions, and complete product purchase behaviors. The purpose of these terms is to standardize website operation behaviors, regulate user access rights, and maintain a safe, orderly, standardized and stable online shopping environment. All users who continue to browse, access, place orders and use any service functions of this website shall be deemed to have voluntarily recognized and fully accepted all contents of these Terms of Use. We reserve the right to adjust service rules and website functions according to platform operation needs, and all updated contents will be subject to the latest published version on the website.
1. Website Service Description
Our website is an independent cross-border e-commerce platform dedicated to providing high-quality beauty and skincare products for global users. We provide users with complete online shopping services including product display, information browsing, independent order placement, online payment, global logistics delivery and standardized after-sales support. All product information, service descriptions, price displays and function settings on the website are designed to provide users with intuitive, convenient and transparent shopping experience.
We will maintain the normal operation, stability and accessibility of the website functions on a daily basis, and regularly optimize page layout, product classification, service process and user interaction experience to ensure that users can smoothly browse product content, query order information and enjoy complete shopping services. We promise that all services provided on the website are oriented to legitimate personal shopping needs of users, and all platform operations adhere to the principles of openness, standardization and customer priority.
2. User Access and Behavior Rules
All users accessing this website shall confirm that they use the website and related services for legitimate personal consumption and browsing purposes only. Every user shall bear independent responsibility for their own browsing behaviors, operation behaviors and order placement behaviors on the website. Users are not allowed to use this website for any illegal, improper, infringing or non-compliant commercial activities, including but not limited to unauthorized data crawling, information copying, commercial resale, malicious order placement and other behaviors that interfere with the normal operation of the platform.
Users shall not destroy, interfere or invade the normal operation system and data security of the website through any technical means, and shall not publish, spread or transmit any false, misleading, offensive, illegal or inappropriate information through the website channel. Any user behavior that violates public order and good customs and platform operation specifications will be restricted and corrected by us in a timely manner, and we have the right to terminate the service qualification of users who seriously violate the rules.
During the use of the website, users shall ensure the authenticity, accuracy and validity of the personal information and order information submitted by themselves, including receiving address, contact information and payment information. Users shall independently bear all risks and responsibilities caused by incorrect information filling, missing information or false information submission.
3. Intellectual Property Rights Protection
All original content displayed on the website includes but is not limited to text descriptions, product pictures, page design, typesetting layout, copywriting content and visual design. All related intellectual property rights are exclusively owned by the platform. Any unauthorized reproduction, copying, dissemination, quotation, commercial use and secondary modification of website content by any individual or institution without official permission is prohibited.
Users can only browse, view and query the website content for personal shopping reference. No user shall capture, sort out, batch copy or commercially use the website content in any form. We will strictly protect the platform’s independent intellectual property rights, and reserve the right to pursue legal liabilities for any infringement behaviors that steal, tamper with or misuse website content.
4. Product and Information Disclaimer
We are committed to ensuring that all product pictures, product introductions, effect descriptions and parameter information displayed on the website are true, accurate and in line with the actual product situation. We will try our best to optimize the shooting effect and text description of products to restore the real product texture, color and function characteristics.
Due to the objective differences of display equipment, screen resolution, light environment and personal color perception, there may be slight visual differences between the picture display effect and the physical product. This subtle difference does not belong to the scope of false publicity and product inconsistency. All product effects and applicable scenarios are subject to the actual use experience of the physical product.
All shopping guidelines, beauty trend descriptions and product usage suggestions on the website are only for user reference, and do not constitute any mandatory usage standards and effect commitments. Users shall reasonably select suitable beauty and skincare products according to their own skin characteristics and usage habits.
5. Payment, Pricing and Transaction Rules
All products on the website are priced and settled in unified USD. All commodity prices displayed on the page are the final settlement prices, without any hidden fees, handling fees or additional service fees. We provide transparent pricing rules for all users, and all order payment amounts are subject to the real-time display amount of the order page at the time of user payment.
We have the right to adjust product prices and carry out platform discount activities according to product iteration, market adjustment and platform operation plans. The price adjustment and preferential activity rules will be subject to the real-time display content on the website. The price change of subsequent products will not affect the orders that have been successfully paid and confirmed.
Users shall complete payment through legal and compliant payment channels supported by the platform. Once the order payment is successful, the transaction information will be fixed. Users shall not arbitrarily modify or cancel the order in violation of regulations. If users need to adjust or return the order, they shall operate in accordance with the official return and refund policy of the platform.
6. Logistics, Customs and Service Rules
We provide global free shipping services for all products. All orders will be shipped within the standard processing cycle after payment confirmation, and the products will be delivered to the user’s designated receiving address within a stable delivery cycle under normal logistics conditions. We undertake all tariffs and customs clearance fees generated in cross-border transportation and customs clearance links, and users do not need to bear any additional costs beyond the product price.
The platform’s standardized after-sales service rules including return cycle and refund processing cycle are applicable to all user orders. All users can enjoy the official after-sales guarantee services formulated by the platform on the premise of complying with the use terms and return specifications.
7. User Privacy Protection Rules
We attach great importance to the protection of user personal privacy and information security. All personal information and order data submitted by users during website browsing and order placement will be strictly stored and protected in accordance with the platform’s privacy policy. We will not sell, rent or disclose user personal information to any third party for commercial purposes without user authorization.
We only use user information for order processing, logistics delivery, after-sales follow-up and platform experience optimization, and always maintain the principle of minimal information use and strict confidentiality management to ensure the safety and standardization of user data.
8. Website Operation and Maintenance Explanation
In order to ensure the long-term stable operation of the platform and the continuous optimization of user experience, we will carry out regular system maintenance, function upgrade, page iteration and technical optimization on the website. During the maintenance period, the website may have temporary function suspension, page access abnormality or service delay, which belongs to normal operation and maintenance adjustment.
We will try our best to reduce the impact of maintenance work on user shopping experience, but we do not promise that the website will be in uninterrupted operation state all the time. For the temporary service abnormality caused by objective maintenance and technical upgrading, the platform does not bear additional liability, but will actively restore normal service functions as soon as possible.
9. Term Update and Revision Rules
We reserve the right to update, revise and optimize these Terms of Use according to platform service upgrade, functional iteration and operation adjustment. When the terms are adjusted, we will publish the latest version on the website page in a timely manner, and the updated terms will take effect immediately after being released.
Users’ continued access to the website, browsing pages and placing orders after the update of the terms will be deemed to have accepted the latest revised terms. It is the user’s responsibility to regularly check the official website terms and policy content to keep abreast of the latest service rules.
10. Contact and Consultation Channel
If users have any questions, doubts or suggestions about these Terms of Use, website service functions, transaction rules and platform specifications, they can contact our official customer service team through the Contact Us page on the website. We will provide timely, professional and accurate reply and guidance for all user consultations, and continuously optimize website services and term rules according to reasonable user feedback.